AI and the USA Problem
Beyond Craft and Automation
Writing
Essays on technology, governance, and organizational design — where photography isn't the point, but paying attention still is.
Knowledge Realism
Why the Best Plans Begin With What We Don't Yet Know
Delivery Realism
One of my favourite pizza places is on the other side of town — the kind that makes a proper thin-crust Neapolitan: simple ingredients, blistered crust, enough…
Borrowed Structure Is Not Neutral
Someone has prepared a demonstration for you.
CRM Is Not a Technology Problem
Most CRM implementations don't fail dramatically. They fail in slow motion — and that's exactly why they're so hard to fix.
Why Every Technology That Makes Creation Easy Makes Governance Hard
For three decades I have sat at the intersection of business problems and technical solutions — translating between executives who need outcomes and…
What Needs To Endure
The Question We Keep Not Asking
The Dungeon Master's Guide to Enterprise Application Design
Building systems that balance structure and freedom, where users engage rather than comply.
A Canary in BC's Health Care Coal Mine
What the HPOA Tells Us About Control